Shipping Information

 

UAE 

 

Our website jhjewellers.ae offers FREE Shipping for all orders purchased online for delivery to the UAE. We offer door-to-door service for all range of products in 3 working days. In case your selected piece is in stock, we arrange to deliver within the next day. Made-to-order and custom jewelry pieces will be delivered within 10 working days. We take priority orders too, drop us a line on Whatsapp at +971 50 190 6889 for all urgent orders and inquiries. We offer cash on delivery payment option for all orders placed within the UAE.  

Seamless tracking through Whatsapp- Click Here and follow the instructions. 

 

GCC COUNTRIES

 

The shipping fees for deliveries to GCC countries will be AED 150.

Customs Fees: The customer is required to research the laws and customs fees of their local country before placing an order with us, JhJewellers.ae will not be held responsible for any customs fee levied in the country of destination. The customer will incur the cost of all customs duties, taxes and any other fees at the time of jewelry collection in their country of destination.

We have partnered with FedEx International to ensure your jewelry is securely couriered with insurance to your doorstep. 

Cash on Delivery option is not available within the GCC region. All payments should be made by card or bank transfer. For more information on shipping via bank transfer, you can contact us on Whatsapp at +971 50 190 6889.   

Shipping time varies between 2-4 business days. Please be mindful of public holidays as customs offices are shut for longer and this may delay your shipment further.

 

ALL OTHER COUNTRIES

 

JhJewellers.ae offers global shipping to countries in Europe, US, UK, Canada, Turkey and Egypt. We have teamed up with FedEx to ensure your jewelry is securely couriered to your doorstep. The cost of delivery varies from country to country. You will be able to see all the prices at the checkout by selecting your port of destination. 

Shipping time varies between 10-15 business days. Please be mindful of public holidays as customs offices are shut for longer and this may delay your shipment further.

We will send you the tracking number once your order is dispatched from our store. You can check the status manually for your shipment below. 

- FedEx - Shipment Tracking 

Customs Fees: The customer is required to research the laws and customs fees of their local country before placing an order with us, JhJewellers.ae will not be held responsible for any customs fee levied in the country of destination. Customs duties and taxes for international orders are not included in the final price of our online products. The customer will be liable for any applicable duties and taxes at the country of destination. 

If you have any inquiries on shipping charges or product availability, please message us on Whatsapp at +971 50 190 6889. Our customer care team is more than happy to assist.